Terms & Conditions

The Rock Insurance Co. Reserves the rights to alt, suspend or cancel at any time a company represented. This action does not necessary mean that such company is bankrupt but, that we are not willing to provide coverage until further notice. All certificates in course of validity of a suspended company are valid until termination. If a suspended company will bankrupt during the validity of an outstanding certificate, we will apply the bankruptcy procedure.

In case of bankruptcy, The Rock Insurance Co. will suspend the company and start the following procedure:

• Advise all certificates holders that the presumed bankrupt company has been suspended and an internal investigation started.
• Try to contact the institution and verify any possibility of recovery on behalf of our customers.
• The investigation process will take a maximum of thirty days.
• At the end of the research, if any refund is obtained, The Rock Insurance Co. will pay the % difference (for example: if the company will pay 30% deposits back, we will pay 70% of the certificate face value).

If everything is lost, The Rock Insurance Co. will pay 100% of valid certificates. For valid certificates we consider those in course of validity the date of the suspension of the company